Resources

Cancels

If you need to cancel, we require at least 24 hours' notice prior to your scheduled session in order to avoid a cancellation fee. Your appointment time is reserved just for you. Adequate notice allows us to accommodate another patient in need of services who may be on the waitlist. As such, we require 24 hours' notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours' notice will be charged the full cost of the appointment to the card on file.
If you’ve purchased a package, the late cancellation fee is $195 and is independent of your package purchase, leaving your number of package visits remaining unaffected.
If you book your appointment within 24 hours of your visit and need to cancel, you will not be required to provide 24 hours' notice, but a $50 fee will apply.

No Shows

If you do not attend your scheduled appointment without giving prior notice or making prior arrangements with your provider, you will be charged the full visit amount. This charge will be applied to the card on file.

Emergencies

We understand that emergency circumstances occur, in which case your provider will provide reasonable consideration and reserves the right to waive the cancellation fee at their discretion.

Do you take insurance?
At Tribu Physical Therapy, we proudly serve the Greater Tacoma and Puyallup, WA communities as a cash-based, out-of-network practice. This ensures your healthcare is between you and your provider, so that you can receive the best care catered to your needs, one-on-one. No surprise medical bills - simply pay for what you need. All payments are due at the time of service. For these reasons, we do not contract with insurance.
Can I get reimbursed by my insurance company?
Tribu Physical Therapy can provide you with a Superbill which is an invoice that you can submit to your insurance for reimbursement for any Physical Therapy service.

If your insurance* plan includes out-of-network coverage, then you are typically eligible for reimbursement of Physical Therapy services. While every plan is different, most folks are able to get anywhere between 50-80% of their out of pocket costs reimbursed. It is always best to check directly with your insurance company.

Learn what questions to ask your insurance company regarding reimbursement here.

*Medicare and Medicaid plans are not eligible for reimbursement.
Can my out-of-pocket costs count towards my insurance deductible?
In most cases, yes your out-of-pocket payments can go towards your insurance deductible. Be sure to check with your insurance company regarding your specific insurance plan.

Learn what questions to ask your insurance company regarding reimbursement here.

*Medicare and Medicaid plans are not eligible for reimbursement.
Can I pay with my HSA or FSA card?
Yes, you can! Using your HSA/FSA is a great cost-effective way to pay for your care.
Which services count as physical therapy?
The following constitute Physical Therapy and thus can be eligible for reimbursement:
● Initial Evaluations● Follow up PT visits● Running gait analysis only if performed as part of a follow up visit.
The following services are performance & wellness-based. These purchased as stand alone services do NOT constitute as Physical Therapy and are therefore not eligible for insurance reimbursement:
● Lymphatic Drainage Therapy/Lymphatic Flush sessions● Running Gait Analysis (when booked as a standalone service)● Performance[+] Memberships